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Privacy Policy

Website: https://mu-radiant.ddns.net/
Contact: support@mu-radiant.ddns.net
Last Updated: May 5, 2026

1. Introduction

Mu-Radiant ("the Server", "we", "us", "our") is committed to protecting the privacy of its players ("you", "your"). This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and what rights you have over it.

This policy applies to all data collected through the Mu-Radiant website at https://mu-radiant.ddns.net/ and through the game server itself.

By registering an account and playing on Mu-Radiant, you acknowledge that you have read and understood this Privacy Policy. Registration is required to access and play on the Server.

2. Data Controller

Mu-Radiant operates as an independent, non-commercial private gaming server. For the purposes of the General Data Protection Regulation (GDPR), the data controller is the Mu-Radiant administration team, reachable at support@mu-radiant.ddns.net.

3. What Data We Collect

When you register and play on Mu-Radiant, we collect the following categories of personal data:

3.1 Account Data

  1. Username — chosen by you during registration, used to identify your account.
  2. Password — stored in encrypted form. We never store passwords in plain text.
  3. Email address — provided during registration, used for account recovery and administrative communications.

3.2 Technical Data

  1. IP address — collected when you connect to the Server or website, used for security, fraud prevention, and ban enforcement.
  2. Connection timestamps — date and time of logins and logouts.

3.3 Gameplay Data

  1. Character data — character names, levels, stats, items, and in-game progress.
  2. Activity logs — in-game actions recorded for moderation, anti-cheat, and server balance purposes.
  3. Chat logs — in-game communications may be logged for moderation and enforcement of our Terms of Service.

4. How We Use Your Data

We use the data we collect exclusively for the following purposes:

  1. Account management — to create, maintain, and authenticate your account.
  2. Security & enforcement — to detect and prevent cheating, abuse, ban evasion, and other violations of our Terms of Service.
  3. Server operations — to maintain server stability, diagnose technical issues, and improve performance.
  4. Moderation — to investigate reports of rule violations and take appropriate action.
  5. Communication — to send administrative notices related to your account when necessary.

We do not use your data for marketing, advertising, or any commercial purpose.

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  1. Contractual necessity — processing is required to provide you access to the Server and fulfil our obligations under the Terms of Service.
  2. Legitimate interests — to ensure the security, integrity, and fair operation of the Server.
  3. Legal obligation — where applicable, to comply with relevant laws and regulations.

6. Data Sharing & Third Parties

Mu-Radiant does not sell, rent, trade, or share your personal data with any third parties for commercial purposes.

We do not currently use any third-party analytics, advertising, or data processing services. All data is processed and stored internally by the Mu-Radiant administration team.

We may disclose data only in the following exceptional circumstances:

  1. When required by applicable law or a valid legal request from a competent authority.
  2. When necessary to protect the rights, safety, or security of the Server, its staff, or its players.

7. Data Retention

We retain your personal data for as long as your account remains active on the Server.

If you request deletion of your account, your personal data will be removed within a reasonable timeframe, except where retention is required for:

  1. Ongoing moderation or enforcement actions (e.g. active bans).
  2. Security purposes, such as preventing ban evasion.
  3. Compliance with applicable legal obligations.

Gameplay data and logs may be retained in anonymised or aggregated form after account deletion for server balancing and historical records.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  1. Encrypted storage of passwords.
  2. Restricted access to personal data, limited to authorised administrators only.
  3. Regular monitoring of server security.

However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. Use of the Server is at your own risk.

9. Cookies

The Mu-Radiant website may use cookies for the following purposes:

  1. Session management — to keep you logged in during your visit.
  2. Security — to help protect against unauthorised access.

We do not use cookies for advertising or tracking across other websites. By continuing to use the website, you consent to the placement of these cookies on your device. You may disable cookies through your browser settings, though this may affect the functionality of the website.

10. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

  1. Right of access — you may request a copy of the personal data we hold about you.
  2. Right to rectification — you may request correction of inaccurate or incomplete data.
  3. Right to erasure — you may request deletion of your personal data ("right to be forgotten"), subject to the exceptions outlined in Section 7.
  4. Right to restriction — you may request that we limit the processing of your data in certain circumstances.
  5. Right to object — you may object to the processing of your data where we rely on legitimate interests as the legal basis.
  6. Right to data portability — you may request your data in a structured, commonly used, machine-readable format.
  7. Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@mu-radiant.ddns.net. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

If you believe your rights have not been respected, you have the right to lodge a complaint with the data protection authority in your EU member state.

11. Children's Privacy

Mu-Radiant is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at support@mu-radiant.ddns.net and we will take steps to delete such data promptly.

Players aged 13 to 17 are encouraged to review this policy with a parent or guardian.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be announced on the official website at https://mu-radiant.ddns.net/. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Continued use of the Server following any update constitutes your acceptance of the revised Privacy Policy. It is your responsibility to review this policy periodically.

13. Contact

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Email: support@mu-radiant.ddns.net
Website: https://mu-radiant.ddns.net/

By registering and playing on Mu-Radiant, you acknowledge that you have read, understood, and agreed to this Privacy Policy.